Thank You for choosing Main Access!
We strive to bring our customers high end products at prices that everyone can afford. We have branched out over the last several years to include other new and exciting products, not limited to swimming pool products. Our “Illuminate Your Life” line of LED lights feature a variety of products; floating globes, patio lighting, ice buckets, planters, and furniture pieces that are sure to make your backyard the talk of the town. Our Illuminate Your Life line has been so popular it has been featured in the Pool and Spa News and also won an award as one of the best new product of 2012. Our LED lighting was also mentioned on the DIY channel. In 2013, Main Access debuted our Aqua Cloud line of bean bag style floats. The Aqua Cloud mattress is an oversized mesh mattress filled with Styrofoam beads made to feel like a bean bag. We now have a variety of vibrant colors: SKY, TANGO, LIMON, JELLY, and BUBBLE. Due to the overwhelming success of our full size floating mattresses, we came out with a pillow size float and a family of floating animals, The Seaside Riders! The Seaside Rider collection features Lilly the Frog, Nails the Hammerhead Shark, Cruz the Stingray, and Sandy the crab. They are so much fun the kids will not want to put them away when summer is over!
Main Access is constantly developing new products to stay on the cutting edge of outdoor fun. We can’t wait to show our customers what will be in stores next! In the meantime, our customer support and service is second to none. Don’t believe us? Here is some testimonial from our customers!
What Our Customers Are Saying:
I want to give a shout out about the great customer service that I was just provided. We purchased a Smart Lite and when I opened the SmartLite, it failed to charge. I left a voicemail with Main Access late in the day on July 3. I just received a call from their representative and after describing the issue, he stated that he would immediately send me a replacement at no cost no questions asked. What a great job with taking care of customers. Based on this experience, I will look to purchase from Main Access in the future.
Awesome and prompt service and response. Purchased the 200700T ladder that came with a wrong part. After contacting Main Access, the new part was shipped out the same day and it arrived in only 3 days. I assembled the ladder with great results and I'm very please with the ladders performance.
I had a problem with a smartLite, called them on Friday and Monday I had a replacement! Awesome service!
We're very pleased with both the Smart Lite product and especially with the customer service! The light is very flexible in its placement around an in the pool (and has some cool lighting and color effect options). We were so pleased that we used it throughout Christmas for accent lighting while on its charger base. That may have had the inadvertent impact of burning out the internal battery, so it now only partially works on the base. (Note: this is probably in the instructions, which we might not have read). Main Access' Customer Service is graciously sending us a replacement so we can enjoy it in the pool again this summer! Will definitely recommend to all our pool-owning friends and family!
Main Access stands behind the product they sell!